This Privacy Policy explains how Social Moonrise ("we", "us", "our") collects, uses, discloses, and protects personal information when you visit socialmoonrise.com and related pages (the "Platform").
We are committed to handling personal information responsibly and in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using the Platform, you acknowledge that you have read this Policy. If you do not agree, please discontinue use.
Social Moonrise operates a free, browser-based social casino entertainment service for Canadian adults aged 18 and older. We do not offer real-money gambling, account-based wallets, or payment processing.
For privacy enquiries, contact us at support@socialmoonrise.com.
We collect only the information reasonably necessary to operate the Platform and respond to you. The categories below describe what may be collected:
Because the Platform is free and does not process payments, we do not collect payment card numbers, billing addresses, bank details, government ID, or gambling-account credentials.
We do not require registration, and we do not operate user profiles or persistent credit wallets on our servers.
We use personal information for limited, identified purposes:
Under PIPEDA, we collect, use, and disclose personal information only with your knowledge and consent, except where the law permits or requires otherwise.
Consent may be express (for example, when you submit a message) or implied (for example, technical data necessary to deliver a web page). You may withdraw consent for non-essential processing by contacting us, subject to legal or contractual restrictions.
We do not use advertising cookies, social-media pixels, or cross-site tracking technologies on the Platform.
We store one item in browser localStorage — smr_ok — to record your age-and-location confirmation at the entry gate. This value stays on your device and is not transmitted to third parties for profiling.
Game sessions rely on in-page application state (React) for virtual credits; that state is cleared when you close or refresh the tab unless your browser restores an active session.
We do not sell, rent, or trade your personal information. We may share information only in these circumstances:
Support correspondence and contact-form submissions are retained only as long as needed to resolve your enquiry and for a reasonable period afterward — typically up to 90 days — unless a longer period is required for legal compliance.
Server logs containing technical data are retained for a limited period consistent with security and troubleshooting needs, then deleted or aggregated.
The smr_ok localStorage item remains on your device until you clear site data in your browser settings.
We apply reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, or misuse.
No method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Subject to applicable law, you may request access to personal information we hold about you, ask for corrections, or request deletion where retention is no longer necessary.
You may also challenge our compliance with PIPEDA by contacting us first. If your concern is not resolved, you may file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise your rights, email support@socialmoonrise.com with sufficient detail for us to verify your request.
The Platform is intended exclusively for adults aged 18 and older in Canada. We do not knowingly collect personal information from anyone under 18. If you believe a minor has contacted us, please notify us so we can delete the information.
We may update this Privacy Policy from time to time. The "Effective" date at the top will change when we do. Material changes will be reflected on this page; continued use after an update constitutes acceptance of the revised Policy.
Privacy questions and requests: support@socialmoonrise.com